Returns & Exchanges

We want you to be completely satisfied with your I Love Ugly purchase. If your items are not quite right, we offer returns for a refund or store credit within 30 days of delivery.

1

Initiate Return

Visit our online returns portal and enter your order number and email address to select the items you wish to return.

2

Prepare Package

Ensure the items are in their original, unworn condition with tags still attached, and pack them securely in the original shipping bag.

3

Ship Items

Affix the generated return label to your package and drop it off at your nearest authorized postal service location.

4

Receive Refund

Once our warehouse team inspects and approves your return, your refund or store credit will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing