Frequently Asked Questions
Everything you need to know about our premium menswear and service.
What is your return policy for online orders?
We offer returns for a store credit or exchange within 14 days of receiving your order, provided items are in original condition with all tags attached. Please note that sale items are final sale.
How long does domestic and international shipping take?
Domestic orders typically arrive within 2-4 business days. For international shipping, please allow 5-10 business days depending on your location and customs processing.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the best fit.
Can I cancel or modify my order after it has been placed?
To ensure fast delivery, we process orders quickly. Once an order is confirmed, we are generally unable to make changes. Please contact our support team immediately if there is an urgent error.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, and various 'Buy Now, Pay Later' services such as Afterpay and Laybuy, depending on your region.
Are your garments ethically produced?
We are committed to quality and transparency. We work closely with a select group of manufacturing partners who adhere to high standards of ethical labor practices and environmental responsibility.